Lessons Learned

What are the best practices for onboarding and involving consumers in governance and in practice improvement? A key component of Aligning Forces for Quality was engaging the people who get care—patients and ...

How did AF4Q Alliances seek to demonstrate the value of consumer engagement? Engaging consumers—the end users of the health care system—in efforts to improve health care was a core component of the AF4Q ...

What have AF4Q Alliances learned from their experiences in collecting and reporting cost data and in reducing health care costs? Over the course of the AF4Q project, Alliances addressed cost and efficiency of care in ...

How did AF4Q Alliances engage consumers to manage their own health and take active roles in the health care they receive? Effective consumer engagement builds and supports consumers’ capacity to manage their ...

What are the lessons learned around engaging employers and purchasers in value-based purchasing efforts to improve quality and value? Employers were a key stakeholder group for AF4Q Alliances, with both the incentive ...

What have Aligning Forces Alliances learned about ambulatory patient experience of care? Since its inception, the AF4Q program has explicitly called for the inclusion of measures of patient experience with ambulatory ...

The U.S. health care system is large and complex, with multiple stakeholders—patients and families, employers, providers, payers, government—each holding a vested interest in how dollars and resources are ...

The Aligning Forces for Quality (AF4Q) National Program Office (NPO), funded by the Robert Wood Johnson Foundation (RWJF), was successful in designing, implementing, and managing the Foundation’s signature ...

What can be learned from AF4Q Alliances’ experience in developing and implementing payment reform projects? Value-enhancing payment methods are necessary for high-value care, and successful payment reform ...

As with other major initiatives, the Robert Wood Johnson Foundation (the Foundation) contracted with a national program office (NPO) to oversee all aspects of Aligning Forces for Quality (AF4Q). The AF4Q program, ...

Aligning Forces for Quality (AF4Q) was the Robert Wood Johnson Foundation’s (RWJF) core initiative in its longstanding commitment to improving the quality of health care Americans receive. With this initiative, ...

What are the best practices for displaying cost and quality data for consumers? To learn about health care costs in order to make informed choices, consumers need adequate, easy-to-understand information on cost and ...

Aligning Forces for Quality (AF4Q) was a multi-year, multi-stakeholder effort funded by the Robert Wood Johnson Foundation (RWJF) to improve the quality and lower the cost of care in 16 diverse communities across the ...